Our mission is to change the way business deals get done. In an industry plagued by inefficient and ineffective contract management systems, we provide a solution that accelerates, scales, and protects the business, enabling contract professionals to become their company’s superhero.

We create cutting-edge AI technology that makes contracts searchable and simplifies deal-making processes to supercharge business while helping to reduce costs and manage risk. We automate manual work, facilitate collaboration, and streamline operations so businesses can make better decisions.

By reimagining legal documents, we take the stress out of contract management, empowering brilliant people to do their best work while fueling exponential growth.

The Digital Customer Success Manager is responsible for understanding the goals of our low-touch clients, designing an appropriate customer journey, and building a proactive digital communication strategy. As a Digital Customer Success Manager, you would help pave the way to provide automated, programmed communication to customers at the right time in their customer journey and ultimately help them achieve their desired outcomes. The Digital CSM will initially focus on the SMB segment, but the tech touch can be scaled to every segment.

The Digital Customer Success Manager role at Evisort will work directly, with the other CSMs, Training, Support, and the Marketing Team to use data and operational metrics to strategize, build and execute our Digital Customer Success programs. You would be the primary contact for our customers and responsible for driving product adoption and success while providing key resources to empower them to build their knowledge base and run effective insights programs. The model provides a proactive way of approaching the customer before they ask for help with fit-for-purpose technologies without losing the human touch.

This is an incredible opportunity not only to be the face of Evisort for the majority of our customers but also to acquire the skills necessary to build and maintain a Digital CS function at a high growth technology company.

Evisort is an E-verify employer. Your eligibility to work in the United States will be verified through the E-verify system if you apply and are selected for a position in the United States.