Sales Engineer - North America
Gitpod
The role & Gitpod
We're hiring a Sales Engineer in the US to accelerate our growth at Gitpod. Reporting to our Head of Sales, you'll support the team to drive end-to-end sales cycles with support from our Business Development Reps and Account Executives and closely collaborate with internal teams including product, engineering, and marketing. We firmly believe that everyone at Gitpod is in sales. This role will be at the forefront of our partnerships, representing Gitpod as we secure new enterprise clients.
As the founder and market leader in Cloud Development Environments (CDE), we're approaching 10x enterprise revenue growth over 18 months. We've earned significant partnerships with enterprise clients, and on average, our customers use Gitpod 36 hours per week per developer. Our ROI calculator demonstrates how we help customers save nearly $1,000,000 annually for every 100 engineers using Gitpod.
We are a fully-remote, globally-distributed team, built on our Operating Values. These values are the best glimpse into how we show up and work at Gitpod. We’ll reference them a lot as we interview together, so take a look before you apply to see if you connect with them.
Responsibilities
Provide technical expertise to customers by explaining how Gitpod works in detail and answering technical questions
Help identify and solve problems that customers may face in the implementation of Gitpod
Provide customized solutions that meet the specific needs of each customer
Build relationships with customers by providing personalized attention and support throughout the sales process
Establish trust and rapport with customers, which can lead to long-term customer relationships
Demonstrate the unique features and benefits of Gitpod to provide a competitive advantage
About you
👉 You work in alignment with our Operating Values
Our operating values are the DNA of Gitpod. We hold them high, evolve them as we evolve, and integrate them into everything we do. We expect everyone at Gitpod to actively use the values as the playbook for how they show up and work.
👉 You’re an activator
You embody true empowerment, proactivity, persuasiveness, agency and bias for action, decisiveness, curiosity, adaptability, and resilience. You are exceptional at getting stuff done in an way that enables everyone to win.
👉 You’re highly technical
Deep-diving, analyzing, synthesizing, critical thinking, making connections, being creative, building something out of nothing, zooming in and out of details, adapting to your environment - this is how you operate. You have the ability to deeply understand Gitpod from a technical perspective and can find solutions for our future customers.
👉 You’d win gold in the SE Olympics
Plain and simple: you like to win and are energized by the process that gets you to the finish line.
Additionally, we're looking for someone with the most of the following experience:
High-growth, early stage experience with significant contribution in going from 0 to 1
Highly technical SaaS product experience
Experience with developers and devops personas
Significant knowledge of cloud infrastructure and tooling
At least 3 senior-level+ references that can speak to your strong performance
Our sales stack
In addition to our company tools (Google, Notion, Slack, the basics 🤓), we use the following as a sales team and expect you to have familiarity with most of them:
Salesforce
Gong
Apollo
Sales Navigator
Accord
Benefits
🏕 Fully remote, flexible work day
📅 Flexible paid time off including holidays that are most meaningful to you
🧡 Parental leave for all parents
💸 Equity
✈️ Regular company off-sites
🌻 Wellness allowance
🩺 Health insurance
💻 Premium work-from-home equipment
Interview process
We are fully remote and so is our hiring process. We value written and async communication, building relationships, and making sure people are in their sweet spot where their strengths align with the responsibility of their role. This process is designed to showcase and evaluate these topics and give you the opportunity to see how we work at Gitpod.
Contingent on schedules, we aim to complete the entire process in less than 2 weeks. We really value your time and will be as intentional as we can with the time we spend together.
Send us your application
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Asynchronous questions
If we think we might be a mutual match, we’ll send you a few questions to get to know you and learn more about what excites you about Gitpod. You’ll also have a chance to share more about your strengths and experience and demonstrate your ability to work asynchronously.
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Interviews
You’ll meet with several people in 1-on-1 interviews where you’ll have the chance to learn more about the work and team. In addition, you’ll complete a project and present it to a panel towards the end of the stage. Lastly, you’ll meet with our CEO before we move to references.
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References
We’ll request a few high quality references from leaders and peers that can speak to your experience before extending an offer.
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Offer
Join Gitpod 🎈
Gitpod provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.