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Software QA Analyst

Testlio

Testlio

IT, Quality Assurance
Remote
Posted on Sep 19, 2023

Location: LATAM preferred, inclusive of Mexico, Costa Rica, Colombia, Guatemala, Trinidad & Tobago, Uruguay, etc.

About the job

Testlio is a leading quality management company. Its unique approach combines humans and machines to help digital innovators assure quality products at scale. On 600K+ real devices. In 100+ languages. With 800+ payment methods. The company is 100% remote, with people in 150+ countries. It is female-founded; 46% of full-time people are women. Clients include Amazon, athenahealth, Match Group, Microsoft, the NBA, Netflix, PayPal, SAP, Uber, Wayfair, and many more. To learn more, visit www.testlio.com.

This role requires Software QA Analysts with great English speaking and writing skills, familiar with Agile and SAFe, and able to perform under those frameworks. We’re looking for someone passionate about Software Testing, resourceful, who enjoys a remote team setting, and proactive in their day-to-day responsibilities.

Requirements Summary

  • Project duration: 5 months
  • Location: This is a fully remote role for anyone based in the Americas.
  • Schedule: Full time, 40 hours a week.
  • Timezone: You must reside within a 3-hour timezone of CT for this role.
  • Type of testing: API, Functional.
  • Project Focus: You will be a Software Quality Assurance Analyst following Agile methodologies on this project; you will be focused on API and functional testing.
  • Must-have devices: Mobile device (iOS or Android) and laptop (Windows or Mac).

What You Need To Succeed

Technical Skills

  • Proven experience (4+ years) as a QA Analyst or similar role, with a strong understanding of software testing principles, methodologies, and tools (such as JIRA, Bugzilla, TestRail, Xray or similar).
  • Experience with mobile and web applications frontend and backend testing (including API testing).
  • Proficiency in identifying and documenting software bugs and issues.
  • Ability to solve technical tasks required during testing – such as test data generation, log capturing and basic analysis, working with browser developer tools, network logs analyzers, etc.
  • Experience in working in agile teams in a remote environment – proven track record of communication and collaboration with different stakeholders such as Scrum Masters, Product Owners and others.
  • Good knowledge of SDLC, CI/CD, and DevOps, as well as an understanding of test automation principles in effective SDLC.
  • Nice to have: Previous experience testing analytics implementation (setting up devices, test data generation, call analysis, log export, browser dev tools, and troubleshooting.)
    Scripting or programming experience.
  • Experience working in a corporate environment.

Human Skills

  • Passion, curiosity, and focused interest in the field of software testing.
  • Excellent communication skills in English, both verbal and written, as well as strong presentation and time management abilities
  • Be a good team player, socially open-minded, empathetic, and considerate of cultural differences; able to provide constructive yet clear feedback
  • Comfortable with a frequently changing environment and able to adapt fast.
  • Ability to create and document your work and processes, and provide reports.
  • Comfortable providing leadership to a team focused on shared goals.

What You Will Be Doing

  • Designing and executing smoke, scripted, and exploratory test cases on mobile, web, and desktop platforms.
  • Conducting functional, localization, regression, or payments testing to ensure software applications meet quality standards.
  • Reporting and reproducing issues found during testing.
  • Documenting and reporting test results, including bugs and potential risks.
  • Analyzing test results, issues, logs, and other relevant data to identify patterns, trends, and potential areas for improvement.
  • Collaborating effectively with cross-functional teams, including developers, product managers, and other stakeholders, to ensure alignment on project goals, timelines, and deliverables.
    • Clearly and proactively communicating test progress, issues, and risks to project stakeholders.
    • Generating reports that provide actionable insights to stakeholders.
  • Designing and executing API tests in tools like Postman, SoapUI, or similar.
  • Assisting in the execution of automated test suites, and proposing automation test candidates.
  • Creating, maintaining, and reviewing scripted and exploratory test cases and test suites that align with business priorities, project requirements, user expectations, and industry-recommended approaches.
  • Designing and optimizing appropriate test data.
  • Ensuring continuous relevance of the test library by refactoring, updating, and deprecating tests.
  • Developing and maintaining a deep understanding of the system(s) under test.
  • Staying informed with industry trends and advancements in software testing methodologies and tools.

Candidate Consideration Process

We do our best to bring on individuals who will be excited about their role and have the potential for a great future with Testlio. Since we are 100% distributed, we give you the chance to meet with multiple people throughout the organization to give you an idea of who you would be working with and what the role expectations will be. Our interview process can take about 4 to 6 weeks to complete.

  • Application
  • Recruiter interview
  • TestGorilla exercise
  • Technical exercise
  • Background checks
  • ~ 4 Hiring Manager, Technical, and Stakeholder interviews
  • Offer & Background check

Diversity and Inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded and 46% of our team identifies as women. See the DEI section of our website for more information.