Location: Remote in AMER region (LATAM, Brazil preferred; US and Canada considered)

About the job

Testlio is a global software testing company. Our unique approach combines expert humans and AI-powered machines to help digital innovators assure quality products at scale. On 600K+ real devices. In 100+ languages. Via 400+ payment methods. The company is 100% remote, with people in 150+ countries, and female-founded: 46% of full-time people are women. Clients include Amazon, athenahealth, Match Group, Microsoft, the NBA, Netflix, PayPal, SAP, Uber, Wayfair, and many more.

The Quality Engineering Manager is a critical partner to our customers, leading teams on managed test automation delivery, ensuring critical timelines are met and value delivered. This specific role will be aligned with a strategic, global client and have a blend of deep hands-on technical responsibilities and management of remote quality engineers. If you thrive at the intersection of quality management and people leadership this is the role for you.

Why You’ll Love This Job

• You will experience situations that you can’t find anywhere else: you will be partnering with a world-class organization, supporting multiple development teams, and partnering with a wonderful team to ensure amazing app experiences for some of the most exciting companies in the world!
• You’ll have the chance to work alongside and learn from strongly motivated and experienced co-workers from diverse backgrounds and locations while enjoying the flexibility of a 100% remote team.
• Despite the distances, you’ll love Testlio’s maniacal focus on software testing as all that we do. If you are committed to quality as a discipline, this is the job for you.
• This role will report directly to Testlio’s VP, Global Media & Network. It will have high-level visibility and influence across the Testlio organization.

What You’ll Be Doing

• Lead and mentor a team of quality engineers through a transformation journey as Testlio continues to evolve into an industry-leading Software Quality partner. Fostering a culture of collaboration, innovation, and continuous learning that leads to increased skills and capabilities around continuous testing, DevOps, and strategic consulting.
• Build and maintain strong relationships with clients by understanding their quality needs, addressing inquiries, and providing ongoing support and guidance.
• Create & implement quality engineering strategies aligned with Testlio’s recommended practices.
• Use your extensive automation experience to challenge, recommend, and partner with our client to drive exceptional automated testing results.
• Ensure test automation standards and processes are aligned with client expectations and followed across QE teams.
• Determine automated test script quality improvement factors and evaluate ongoing script reliability.
• Deliver insights by collecting, analyzing, summarizing, and interpreting data.
• Work closely with your Services peers and cross-functional colleagues to continually identify opportunities to improve the customer experience.

What You Need to Succeed

Technical Skills

• Minimum 7 years of experience in technology consulting, including developing test automation solutions.
• Minimum 4 years of quality engineering team management experience.
• 3+ years of professional experience in end-to-end test automation of native and web applications.
• 3+ years of professional experience working with agile teams.
• 1+ years of professional experience in integrating automation solutions with DevOps pipelines.
• Experience with test frameworks WebdriverIO, Playwright, and Puppeteer.
• Prior knowledge in test automation, automated testing, and CI/CD (Github, Jenkins).
• Knowledge of unit testing, API testing, integration testing.

Human Skills

• Excellent English verbal and written communication.
• Experience in developing and maintaining client relationships.
• Exceptional hybrid approach of managing people, hands-on delivery, and client management.
• Ability to think fast, learn fast, and solve complex problems.
• Values alignment, including team orientation, inclusive approach, kindness concentration, challenger mindset, and drive to make an impact.

What is the Candidate Consideration Process?

We do our best to bring on individuals who will be excited about their role and who have the potential for a great future with Testlio. Since we are 100% remote, we give you the chance to meet with multiple people throughout the organization to give you an idea of who you would be working with, and what the role expectations will be. Our interview process can take about 2 to 3 weeks to complete and includes:

• Application review
• Recruiter interview
• TestGorilla assessment
• Live Tech Assessment
• Reference checks
• Hiring Manager Interview
• ~2 team and stakeholder interviews
• Offer and Background check

Diversity and Inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded and 46% of our team identifies as women. See the DEI section of our website for more information.