Vertex Ventures US
Vertex Ventures US

Operations and Recruiting Manager

Tulip Interfaces

Tulip Interfaces

People & HR, Operations
Munich, Germany
Posted on Saturday, October 28, 2023

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2023.

Who you are:

  • You have strong business acumen with experience, at a high-growth startup, management consulting, and/or business operations and strategy
  • You orient around understanding the problem first, seeking data to help make the best decision with the information at-hand and then course correct quickly as needed
  • You are a self-starter and don’t need to be told what to do; you proactively identify issues, identify options, and drive towards solutions.
  • You are customer-driven (external customers as well as internal)
  • You can build trust with both internal and external stakeholders at all levels
  • You are detail-oriented with exceptional organizational and process-management skills
  • You thrive in a fast-paced and ambiguous work environment
  • You are low-ego and high EQ, always asking what you can do to make the people around you more successful
  • You are a strategic thinker, able to foresee the impact/risks of multiple projects
  • You possess a sense of urgency, reliability, and commitment to mastering your work
  • You’re able to simultaneously consider both the strategic “big picture” priorities and the tactical execution plan
  • You are discrete and professional with confidential information

What You’ll Do:

  • Build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies
  • Support, program manage and continuously improve the quarterly strategic planning process and systems (OKRs) for the local operations and ensure coordination across all functional priorities
  • Oversee all office-related projects, for example:
    • Get settled in the new office – unpack, organize the space, vendor coordination, develop and document new policies and programs related to the physical operations (moving December 2023)
    • Managing to budget
    • Execute day to day office operations including
      • Keeping the space organized, clean, stocked
      • Manage inventory, ordering for snacks, food, and other office supplies
      • Monitor the Operations Jira board and inbox and respond to requests
      • Troubleshooting issues, other office related projects
      • Open, sort and distribute incoming correspondence and packages
  • Mange EMEA Hardware fulfillment and collaborate with the team
  • Support overall culture and workplace experience
    • Support with planning and executing internal meetings and events (holiday party, culture initiatives, company Town Halls, etc.)
    • Managing the lunch program
    • Employee appreciation – managing local swag + Tuliversaries
  • Oversee business operations as it relates to x-functional priorities, including but not limited to:
    • Internal communication and documentation for employees (internal wiki)
    • Systems operations (selection and decision-making process, systems eng resource allocation)
    • Security operations (infosec, physical, etc)
    • Quality operations (audits, etc)
    • Running regional meetings like town halls, monthly happy hours, team events, etc.
  • Recruit for roles based in the GmbH office or broader EMEA region including owning employer branding (build relationships with local universities or groups to develop a robust inbound talent pipeline)

Key Collaborators:

  • Global Operations Lead
  • Head of EMEA
  • Recruiting Lead
  • People Operations team

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

EU Employees

  • Direct impact on product and culture
  • Company equity
  • Flexible work schedule and unlimited vacation policy
  • Virtual company events and happy hours
  • In-office catered lunches and stocked kitchens

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.