VGS is looking for an exceptional Product Manager to drive developer strategy and experience of our VGS Vault platform. The VGS Vault platform, including VGS Vault and proxy management, is a secure platform to collect, store, and exchange sensitive and confidential data.

What will you be doing at VGS

• This product domain focuses on the developer experience from onboarding to operations including admin dashboard, documentation, abstractions for monitoring and alerting, troubleshooting, DevOps automation, and observability
• Establish the vision for a world class developer experience and clear, measurable goals for developer productivity and adoption, in collaboration with product teams and cross-functional leads across the business
• Ensure that our partners, clients and developers have a delightful integration experience, as well as the necessary tools for success
• Identify pain points in the developer experience, and work with cross-functional teams to create a best-in-class experience for developers
• This could involve building tools, creating documentation, improving API design, and more
• Conduct user interviews, user testing and research to understand user behavior as they integrate with and utilize the VGS platform for their day-to-day job functions
• Collaborate with cross-functional teams, such as engineering, design, and customer support, to ensure that the product is delivered on time and meets the needs of customers and developers
• Develop KPIs and metrics to measure and track progress towards success and drive a cross-functional team to set qualitative objectives and quantitative goals
• Discover and prioritize developer use cases and requirements for the end-to-end developer and client journeys – from API exploration to usability and implementation to launch
• Deliver a delightful integration experience to our clients and other 3rd party developers enabled via APIs, SDKs, developer sandbox, libraries, sample code and other popular options in the developer toolkit
• Collaborate cross-functionally work closely with engineering teams and stakeholders to understand their needs and requirements; translate them into a product vision and roadmap that aligns with the company's goals
• Stay informed about the latest trends and best practices in API design and developer experience and use this knowledge to continuously improve the products
• Be the subject matter expert for your functional area and the product suite

What we are looking for from you (Requirements)

• Minimum of 8 years' work experience in high-scale developer, enterprise or consumer facing products
• Experience in building best-in-class enterprise APIs
• Prior experience with OpenAPI specifications is a big bonus
• Deep understanding of API design and developer experience best practices
• You should be able to identify pain points in the developer experience and work with engineering teams to improve it
• You are a learner, scrappy, take full ownership and thrive in a dynamic and ambiguous environment
• Overall, the requirements for a PM for APIs and Developer Experience would be a mix of product management skills, technical expertise, communication skills, data-driven mindset, and leadership skills, with a focus on APIs and developer experience
• Strong customer empathy and experience shaping product direction and execution based on user and customer needs
• Excellent technical acumen, curiosity, and familiarity with new technologies, APIs, programming languages, and databases
• Proven track record leading with complex strategic initiatives, working through technical, operational, legal/policy and business issues
• Should be comfortable dealing with ambiguity and solve problems without hand holding
• Should be comfortable using data analytics tools to arrive at hypothesis
• Ability to manage multiple complex projects at various stages of product development simultaneously
• Ability to find solutions to difficult problems quickly and effectively
• Data driven, analytical and fully understand the diverse ways in which our ecosystem of products can be further adopted by our customers

What’s unique about VGS

• We’re a quickly scaling company with a startup mindset.
• We love to empower our people to take ownership! You’ll find you are given the freedom and will own the responsibility to be successful here.
• We’re creating a remote-first philosophy. You’ll have a strong impact on a new cultural shift within the company.

What you get from us

• Flexible work hours and flexible PTO
• Competitive health benefits
• VGS stock options
• 401k plan, with employer matching 4% and immediate vesting of employer match (available only for US employees)
• Life & disability insurance
• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
• Global parental leave program
• Employee Assistance Program
• Home Internet reimbursement
• New hire home office set up allowance
• Professional learning reimbursement

The typical base pay range for this role across the U.S. is USD $155,000 - $185,000 per year. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.